Terms of service



Camille & Elise

OVERVIEW

This website is operated by Camille & Elise. Throughout the site, the terms "we", "us", and "our" refer to Camille & Elise. By accessing our website and using our services, you agree to comply with and be bound by the following Terms of Service, including any additional policies referenced herein.

By visiting our website and/or purchasing from us, you engage in our Service and agree to these Terms. These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

If you do not agree to these Terms, you may not access or use our website or services.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services to you.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or state of residence, or that you have given consent for a minor dependent to use this website under your supervision.

You may not use our products or services for any unlawful or unauthorized purpose. You agree not to violate any applicable laws, including intellectual property laws.

Any attempt to transmit harmful code, viruses, or destructive technology is strictly prohibited. Violations of these Terms may result in immediate termination of access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any lawful reason.

Non-sensitive information may be transferred across various networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You may not reproduce, copy, resell, or exploit any portion of the Service without our prior written permission.

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

3. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content is complete, current, or error-free.

Any reliance on information provided on this site is at your own risk. We reserve the right to modify website content at any time without obligation to update previously published information.

4. Modifications to Services and Prices

Product prices may change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of our Service at any time without notice. We are not liable for any changes, price adjustments, or discontinuation of Services.

5. Products and Services

Certain products may be available exclusively online and may have limited availability. Returns and exchanges are subject to our Return Policy.

We aim to display product colors and images as accurately as possible, but we cannot guarantee that your device will display colors precisely.

We reserve the right to limit sales by customer, region, or jurisdiction, and to limit quantities at our discretion. We may discontinue products at any time.

We do not guarantee that products or services will meet your expectations or that any errors will be corrected.

6. Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors.

You agree to provide accurate, complete, and current purchase and account information. You are responsible for updating your details to ensure successful order processing and communication.

For more details, please refer to our Return Policy.

7. Optional Third-Party Tools

We may provide access to third-party tools over which we have no control. These tools are provided "as is" without warranties of any kind.

Your use of third-party tools is entirely at your own risk and subject to the terms of those providers.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

Any transactions or interactions with third-party websites are solely between you and the third party.

9. User Comments and Submissions

If you submit comments, feedback, suggestions, or other materials to us, you grant Camille & Elise the unrestricted right to use, edit, publish, and distribute such content without obligation or compensation.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or harmful material. You are solely responsible for the content you submit.

10. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

11. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, even after an order has been submitted.

12. Prohibited Uses

You are prohibited from using the website or its content for unlawful purposes, to violate regulations, infringe intellectual property rights, harass others, spread malicious software, collect personal data unlawfully, or interfere with website security.

Violation of these provisions may result in termination of access to our Services.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the Service will be uninterrupted, secure, or error-free.

All products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, Camille & Elise shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our Service or products.

14. Indemnification

You agree to indemnify and hold harmless Camille & Elise, its affiliates, employees, and partners from any claims arising from your breach of these Terms or violation of applicable laws.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

16. Termination

These Terms remain effective unless terminated by either you or Camille & Elise.

We may terminate access to our Services at any time if you violate these Terms. Obligations incurred prior to termination will survive termination.

17. Entire Agreement

These Terms of Service, together with any policies posted on our website, constitute the entire agreement between you and Camille & Elise and supersede any prior agreements or communications.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Camille & Elise operates.

19. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

20. Dispute Resolution — Contact Us First

Before initiating any dispute, chargeback, or claim with your bank, credit card company, or payment provider, you agree to contact us at info@camilleandelise.com and allow us a minimum of 5 business days to resolve the issue.

We are committed to resolving all customer concerns promptly and fairly. Filing a payment dispute without first attempting to resolve the issue directly with us may be treated as a breach of these Terms and may constitute friendly fraud under applicable card network rules.

Any dispute that cannot be resolved through our customer service process within 30 days shall be resolved through binding arbitration. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

Nothing in these Terms limits your rights under mandatory consumer protection laws of your jurisdiction of residence.

21. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Camille & Elise Email: info@camilleandelise.com