Return and Refund Policy

Return & Refund Policy — Camille & Elise New York

We want you to love everything you order from us. If something isn't right, we're here to help.


1. 30-Day Return Window

You have 30 days from delivery to reach out if you're not happy with your purchase. Simply email us at info@camilleandelise.com with your order number and a brief description of the issue.


2. How It Works

Once you contact us, we'll review your request and get back to you within 1–2 business days with next steps.

  • For damaged or defective items, please include a photo so we can resolve it quickly
  • Items must be unworn, unwashed, and in their original condition with tags attached

3. Refunds

Approved refunds are processed to your original payment method within 5–10 business days. You'll receive a confirmation email once your refund has been issued.


4. Questions?

We're always happy to help. Reach out to us anytime at info@camilleandelise.com.


With love,
Elise
Founder, Camille & Elise New York


Last updated: March 2026